Last updated: June 2026
Qalm Media ("we," "our," or "us") is a book branding and publishing agency based at Glass Tower, Karachi, Pakistan. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit qalmmedia.com, submit an inquiry, book a call, request updates, or engage our services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit personal information to us.
1. Information We Collect
Information you provide directly
We collect information you provide when you:
- Complete and submit an inquiry or contact form on our website
- Upload a manuscript or document for evaluation
- Email us directly at info@qalmmedia.com
- Request or subscribe to email newsletter or blog updates
- Book a discovery call or consultation
This information may include your name, email address, phone number, book genre, manuscript content, and any other information you choose to share with us.
Information collected automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and, where applicable, cookies or similar technologies.
Cookies and similar technologies
We use necessary browser storage to remember your cookie choice and support core website functions. With your consent, we also use optional analytics cookies and similar technologies through Google Tag Manager and configured analytics services. These tools may process information such as pages viewed, approximate location derived from an IP address, device information, and referral source. Optional analytics tools do not load unless you accept them. You can reject optional cookies or change your choice at any time using the "Cookie settings" control in the website footer.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you have requested
- To prepare and deliver your manuscript evaluation report
- To communicate with you about your project, proposal, or engagement
- To send information you have requested, including blog updates or publishing resources, and only where you have provided the required consent
- To improve our website, services, and communications
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Protect Your Manuscript and Personal Information
We treat submitted manuscripts as confidential. Access is limited to team members, approved specialists, and service providers who need the material to evaluate or deliver the requested work and who are subject to appropriate confidentiality obligations. We do not publish or use unpublished creative content for marketing, training, or portfolio purposes without permission.
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. While we take the protection of your information seriously, we cannot guarantee absolute security.
4. Sharing of Information
We do not share your personal information with third parties except in the following limited circumstances:
- Hosting and communications: Hostinger hosts the website, and email or storage providers may process inquiry and project information as needed to operate our systems.
- Scheduling: If you follow our Book A Call link, Google Calendar processes the information you submit under Google's own privacy terms.
- Analytics: Google Tag Manager and configured analytics tools load only after you accept analytics through our consent control.
- Newsletter waitlist: Before the newsletter launches, consented names, email addresses, signup times, and sources may be stored in a private CSV outside the public website and imported into an access-controlled Google Sheet for list administration. When the list reaches approximately 500 interested readers, we plan to import consented contacts into Mailchimp for newsletter delivery.
- Project specialists: We may provide limited information to approved writers, editors, proofreaders, designers, formatters, marketers, or other specialists when needed to evaluate or deliver your project.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the inquiry, evaluation, waitlist or newsletter relationship, service relationship, recordkeeping, dispute handling, security, and legal compliance. Newsletter waitlist records are retained until you withdraw consent, the newsletter is discontinued, or the record is no longer needed for the stated purpose. You may request deletion of a submitted manuscript or personal information, subject to contractual, backup, fraud-prevention, and legal retention requirements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to our legal obligations
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing of your information
To exercise any of these rights, please contact us at info@qalmmedia.com. We will respond to your request within a reasonable timeframe.
7. International Processing
Qalm Media operates from Pakistan and may use service providers in other countries. Where personal information is processed across borders, privacy protections and government-access rules may differ from those in your location. We use reputable providers and limit disclosures to what is reasonably necessary for the stated purpose.
8. Third-Party Links
Our website may contain links to third-party websites, including publishing platforms, scheduling tools, and external resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting personal information.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Qalm Media
Glass Tower, Karachi, Pakistan
Email: info@qalmmedia.com
Website: qalmmedia.com